Terms and Conditions
1. Introduction
These Terms and Conditions ("Terms") govern your use of the services provided by Fiboniq Technologies FZC LLC., a technology solutions provider offering CRM and financial software tools for Forex brokers and trading institutions. By accessing or using our website, applications, or services, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, you should refrain from using our services. These Terms apply to all users, including brokers, partners, clients, and site visitors.
Fiboniq Technologies FZC LLC. reserves the right to update, modify, or change these Terms at any time without prior notice. It is your responsibility to periodically review this document to stay informed of any changes. Continued use of our services after changes have been made indicates your acceptance of those modifications. These Terms are effective as of your first access to our platform.
2. Eligibility and Account Responsibility
To use our services, you must be at least 18 years old and possess the legal authority to enter into these Terms. By registering for an account or using our services on behalf of a business, you confirm that you have the authority to bind the business to these Terms. You must provide accurate, complete, and up-to-date information when registering for our services.
You are solely responsible for maintaining the confidentiality of your login credentials and for any activity conducted through your account. You must notify us immediately of any unauthorized access or suspicious activities associated with your account. We are not liable for any loss or damage arising from your failure to protect your login credentials or account.
3. Service Description
Fiboniq Technologies FZC LLC. offers a range of CRM, PAMM/MAM, trade copier, and administrative tools for Forex brokers operating with platforms like MetaTrader 5 (MT5). Our services are designed to help you manage clients, streamline operations, and improve business efficiency through technology.
We provide access to white-label CRM platforms, multi-tier IB systems, lead management tools, multilingual support, user dashboards, and secure payment integrations. Our platform may be customized as per your requirements within agreed technical scopes. All features and functionalities are subject to updates, which we may deploy periodically for improvement and security.
4. Acceptable Use
You agree to use our services only for lawful purposes and in compliance with all applicable laws, rules, and regulations. You must not use the services to violate intellectual property rights, transmit malware, engage in fraudulent behavior, or exploit system vulnerabilities.
Unauthorized activities such as data scraping, reverse engineering, modifying the source code, or interfering with system operations are strictly prohibited. We reserve the right to suspend or terminate access to our services if we detect abusive, unauthorized, or unlawful behavior that compromises the integrity of our platform or harms our users.
5. Intellectual Property
All content on our website, including text, logos, software, graphics, and proprietary tools, is the intellectual property of Fiboniq Technologies FZC LLC. or its licensors and is protected by international copyright and trademark laws. You may not reproduce, distribute, modify, or create derivative works without our express written consent.
Use of our CRM or other proprietary systems grants you a limited, non-exclusive, and non-transferable license to use the software solely for your business operations. This license does not permit any resale, sublicensing, or unauthorized distribution of our intellectual property.
6. Data Protection and Confidentiality
We respect your privacy and are committed to protecting your data. All data collected through your use of our services will be handled in accordance with our Privacy Policy. You are responsible for ensuring your clients’ data is also used lawfully when stored or processed through our platform.
We implement robust security measures to protect your data from unauthorized access or disclosure. However, no system is completely secure. You acknowledge and agree that you use the services at your own risk and that Fiboniq Technologies FZC LLC. cannot guarantee the absolute security of your information.
7. Payment and Billing
All fees for services are outlined in your agreement or subscription plan. Payments are due as per the terms specified in your invoice or contract. We reserve the right to suspend or terminate services for non-payment or payment delays beyond the due date.
All payments are non-refundable unless explicitly stated otherwise in writing. Additional services, development work, or integrations may be billed separately and require written approval. Pricing and fees may be updated with prior notification.
8. Termination and Suspension
We reserve the right to terminate or suspend your access to our services at any time, with or without cause or notice, especially in cases of policy violations, non-payment, or misuse. Upon termination, your rights to use the services cease immediately.
You may also request to terminate your account at any time by contacting our support team. However, you remain responsible for all charges incurred prior to termination and for any data backups you wish to export before the closure of your account.
9. Disclaimer of Warranties
Our services are provided on an “as is” and “as available” basis. We do not guarantee that the services will be uninterrupted, error-free, or secure. To the fullest extent permitted by law, we disclaim all warranties, whether express or implied, including but not limited to merchantability, fitness for a particular purpose, or non-infringement.
You use our services at your sole risk. We do not warrant that our software or systems are immune to vulnerabilities or external threats, though we implement industry-standard security protocols.
10. Limitation of Liability
To the extent permitted by law, Fiboniq Technologies FZC LLC. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising from your use of the services.
Our total liability to you for any claim under these Terms shall not exceed the amount paid by you to us in the three (3) months preceding the event giving rise to the claim. Some jurisdictions do not allow limitations of liability, so this limitation may not apply to you in full.
11. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction where Fiboniq Technologies FZC LLC. is legally registered. Any disputes arising from these Terms or the use of our services shall be subject to the exclusive jurisdiction of the competent courts in that jurisdiction.
If any part of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.
12. Contact Information
If you have any questions or concerns about this Privacy Policy:
Fiboniq Technologies FZC LLC.
Email: info@fiboniqtech.com
Address: Omonoias Avenue 13, Limassol 3052, Cyprus, CY.