Privacy Policy
Last updated:01-January-2025
Fiboniq Technologies FZC LLC. ("we," "our," or "us") respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services, particularly our Forex CRM solutions.
1. Information We Collect
We collect personal information that you provide directly to us when you sign up for our services, submit inquiries, or otherwise interact with us. This may include your name, email address, phone number, company name, and any other relevant contact details. We also collect transactional data, usage data, and information automatically collected via cookies and similar technologies. This helps us understand how users interact with our platform and allows us to improve functionality and security.
2. How We Use Your Information
We use the information we collect to provide and maintain our services, personalize your experience, and communicate with you. This includes sending transactional updates, responding to inquiries, providing technical support, and fulfilling legal and contractual obligations. Additionally, we may use your information to enhance the functionality of our CRM platform, detect and prevent fraud, and ensure compliance with regulatory requirements.
3. Sharing Your Information
We do not sell or rent your personal data to third parties. However, we may share your information with trusted service providers who perform services on our behalf, such as payment gateways, KYC providers, and cloud hosting services. These third parties are contractually obligated to protect your information and use it solely for the purposes we specify. We may also disclose information if required by law, court order, or to protect our legal rights.
4. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. This means we may retain account-related data for the duration of your use and for a reasonable time thereafter to comply with legal obligations or resolve disputes. Once the data is no longer required, we securely delete or anonymize it.
5. Your Data Protection Rights
Depending on your location, you may have specific rights under applicable data protection laws. These may include the right to access, correct, or delete your personal data; object to or restrict certain types of processing; or withdraw consent at any time. You also have the right to file a complaint with a supervisory authority if you believe your data is being handled unlawfully. To exercise your rights, you may contact us at the details provided below.
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and support advertising efforts. Cookies are small files stored on your device that help us recognize returning users and understand usage patterns. You can control cookies through your browser settings and opt out of certain tracking features. Disabling cookies may affect the functionality of some parts of our website.
7. Security of Your Information
We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These include encryption, firewalls, access controls, and regular security audits. While we strive to protect your data, no method of transmission or storage is 100% secure. Therefore, we cannot guarantee absolute security but are committed to taking all reasonable precautions.
8. Third-Party Links
Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of such third-party websites. We encourage users to review the privacy policies of any third-party sites they visit before submitting any personal data. These policies may differ from ours and are not covered under this Privacy Policy.
9. Children's Privacy
Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal data from children. If we become aware that we have inadvertently received information from a child under 18, we will delete such data from our records. Parents or guardians who believe their child may have provided us with information can contact us to request its removal.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or our data processing practices. When we make changes, we will revise the "Last Updated" date and, where appropriate, notify users via email or website notice. Continued use of our services after such updates constitutes your acceptance of the revised policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy:
Fiboniq Technologies FZC LLC.
Email: info@fiboniqtech.com
Address: Omonoias Avenue 13, Limassol 3052, Cyprus, CY.